Setting up your first property, migrating a large portfolio, or just have a question about MTD - our UK-based team is ready to assist.
We aim to respond within 24 hours (Mon-Fri, 9am-5pm BST).
Email: support@rentalmtd.uk
Response time: Within 24 hours, Mon-Fri, 9am-5pm BST.
Managing more than 15 properties? Use the form to request a call and one of our onboarding specialists will reach out directly.
Tax professional looking to move landlord clients onto our platform?
Email partners@rentalmtd.uk to book a demo of our Accountant Portal.
Already a user? The fastest way to get help is directly through the app. Tap the "?" icon in the bottom-right corner of your dashboard for step-by-step video tutorials or a live chat.
Yes. Our software is built strictly to HMRC's Making Tax Digital for Income Tax Self Assessment (MTD ITSA) specifications, ensuring your quarterly updates and End of Period Statements (EOPS) are formatted precisely as the government requires.
Absolutely. MTD for Income Tax became mandatory for landlords earning over £50,000 in April 2026. Our platform is actively submitting live data to HMRC for landlords right now. We are also fully prepared for the £30,000 threshold rollout in April 2027.
Yes - in fact, accountants love us. We have a dedicated, free Accountant Portal. You can invite your tax advisor to view your data, allowing them to pull the reports they need without having to chase you for receipts.
Not a problem. You can easily add existing tenancies to the system. Simply enter the property details, upload their current AST agreement and input their current rent status. The app will take over the tracking from there.
We use secure Open Banking technology to connect your dedicated property bank account to the app in read-only mode. This allows the app to spot when rent comes in or an expense goes out, automatically logging it for your next MTD submission. We can never touch or move your money.
Data security is our top priority. All data is encrypted both in transit and at rest using 256-bit encryption (the same standard used by high-street banks). All our servers are located securely within the UK, ensuring full compliance with GDPR and UK data protection laws.
You are never locked in. If you choose to cancel, you can export your complete financial records, tenancy agreements and compliance documents in a standard, easy-to-read format before your account is closed.